By Chris Chikelue : Consumers of telecommunication services in the State have been urged to take advantage of various platforms provided by Nigerian Communications Commission (NCC) to tackle any encumbrances they might encounter from using any telecommunication services in the country.

In a parley with Anambra State workers tagged ‘NCC Consumer Conversation Forum,’ held recently at the Jerome Udoji Secretariat, Awka, NCC officials who were on a Nationwide tour to sensitize Nigerians on their rights while consuming the services of the different telecommunication service providers took turns to explain actions to be taken when confronted with certain issues ranging from data subscription, quality of services, health related matters with the use of mobile phones and service masts.

While welcoming participants and declaring the workshop open the Head of Service, Barrister Harry Udu represented by the Permanent Secretary in the office of the Head of Service Mr. Tony Ezenwaka urged them to listen carefully to the deliberations so as to take the messages to other people.

Mr. Ezenwaka hailed the contributions of some indigenes of the state for their contributions to popularize the Communication Commission among whom was NCC first Executive Chairman, Chief Ernest Ndukwe.

In her speech, the zonal coordinator of NCC Southeastern region, Mrs. Emilia Nwokolo said that many Nigerians were yet to understand the role of the Commission hence the sensitization tour.

Mrs. Nwokolo reminded the workers that they have the right to complain to service providers on poor services a day after noticing it but that they can call the Commission for assistance if it persists. She called out various toll free numbers for ease of any difficulties like stopping unsolicited sms, enquiries and for making special demands.

Explaining human health issues in relation to electromagnetic emissions from phones and telecommunication masts, Mrs. Nwokolo said that the standard set for service providers which NCC monitor from time to time was as approved by World Health Organization (WHO) and that there has never been any reported adverse health effects in any part of the country. Stressing on this, the Southeast zonal coordinator said that a number of users especially students investigated did not show any sign of Health depletion from using mobile phones and telecommunication masts which were sited around homes.

Buttressing the coordinator’s assertions on safe health issues, the Enugu zonal manager, Mr. Yisa Braimoh advised the workers convergence that it is wiser to pick calls with the left hands and to the left ears because according to him, research has proved that the right ear is closer to the brain. This he said will help to avert damages to the brain if substandard phones are used. He also advised that these devices should not be kept in breast pockets or anywhere close to the heart.

On electromagnetic radiation from masts, Mr. Braimoh said that the non-ionizing radiation from these masts are not harmful to humans.

Source: Anambra State Government