Abuja: The Federal Government has launched three digital platforms aimed at strengthening public service reforms, improving accountability, and enhancing service delivery across Ministries, Departments, and Agencies (MDAs).
According to News Agency of Nigeria, the platforms include the Reform Tracker Dashboard, Knowledge Repository, and the National Strategy for Public Service Reform (NSPSR) Dashboard. The Secretary to the Government of the Federation (SGF), Sen. George Akume, introduced the platforms in Abuja, emphasizing their role in providing an integrated digital ecosystem for monitoring, documenting, and communicating reforms across public service sectors. Represented by his Senior Technical Adviser, Prof. Bernard Bolaji, Akume highlighted the reform tracker dashboard’s capability to monitor reform milestones, timelines, and key performance indicators across MDAs.
He further explained that the knowledge repository is designed to serve as the central digital library for reform policies, strategies, rep
orts, guidelines, and other essential knowledge products. This repository aims to preserve institutional memory, reduce duplication, and promote evidence-based policymaking and continuous learning within the public service. The NSPSR dashboard, meanwhile, offers real-time monitoring of the National Strategy for Public Service Reform implementation, allowing the government to identify implementation gaps, track progress, and make informed policy decisions.
Akume stated that these platforms underscore the Federal Government’s commitment to building a transparent, accountable, technology-driven, and results-oriented public service, aligning with President Bola Tinubu’s Renewed Hope Agenda. He announced that a service-wide circular would be issued by the Office of the SGF, directing all MDAs to collaborate with the Bureau of Public Service Reforms (BPSR) for deploying and applying these digital platforms.
He urged all MDAs to adopt the tools to improve monitoring and evaluation of reforms and to strengthen effe
ctive service delivery to Nigerians. Additionally, the SGF revealed that the BPSR had been tasked with conducting an impact assessment of the platforms to evaluate MDAs’ compliance with the forthcoming service-wide circular.
Dr. Dasuki Arabi, Director-General of the Bureau of Public Service Reforms, described the platforms as strategic tools for enhancing governance through innovation. He pointed out that these platforms were developed to address longstanding challenges such as fragmented reform implementation, weak coordination, inconsistent reporting, and poor preservation of institutional knowledge.
Arabi emphasized that the reform tracker dashboard would facilitate real-time monitoring of reform initiatives across the government, replacing traditional paper-based reporting with continuous digital performance monitoring. He also noted that the knowledge repository would provide a central digital library for reform-related documents, ensuring institutional knowledge is preserved and easily accessible to p
olicymakers, researchers, and development partners.
He added that the NSPSR dashboard would offer executive-level analytics on the implementation of the National Strategy for Public Service Reform, enabling decision-makers to monitor progress, identify performance gaps, and take timely corrective actions. Arabi asserted that the three platforms collectively would improve transparency, strengthen accountability, enhance inter-agency coordination, eliminate duplication of reform initiatives, and support evidence-based decision-making across the government.
He appealed to the Office of the SGF to issue a service-wide circular mandating all MDAs to register and regularly update their reform initiatives on the reform tracker dashboard. The BPSR director-general also recommended the establishment of Executive Reform Tracker Dashboards in the Offices of the President and the SGF to provide real-time visibility into reform implementation across MDAs.
According to him, this initiative will enable executive leadersh
ip to monitor reform performance, identify implementation bottlenecks early, and make timely evidence-based decisions. Arabi reaffirmed the bureau’s commitment to supporting the Federal Government’s drive towards a modern, innovative, and performance-driven public service.