Abuja:Stakeholders have raised concerns about the introduction of self-service fuel dispensing in Nigeria, fearing the potential impact on petrol attendants’ jobs.
According to News Agency of Nigeria, the new model, being deployed by Sunbeth Energies in Lagos and the Federal Capital Territory, has prompted discussions about its benefits and drawbacks. Public Analyst Jide Ojo noted that while self-service could prevent customers from receiving less fuel than they paid for, it might also lead to job losses, as large filling stations currently employ numerous attendants.
Economist Dr. Aliyu Ilias pointed out that self-service fuel dispensing has been used in Europe and other regions for decades. He mentioned that Nigeria’s increasing use of electronic payments could facilitate the transition, although there are concerns about the country’s readiness for such a change. Dr. Ilias emphasized that while self-service may be cost-effective for fuel companies, it could reduce employment opportunities at filling stations.
Labour leader Owei Lakemfa, former Secretary-General of the Organisation of African Trade Union Unity, remarked on the slow adoption of self-service technology in Nigeria compared to international standards. Lakemfa acknowledged the potential benefits of reduced waiting times and decreased fuel pump manipulation but stressed the need to address the resulting unemployment. He argued for developing measures to support workers displaced by automation and highlighted the broader implications of technological adoption on efficiency and malpractice reduction.
As self-service dispensing becomes more common in Nigeria’s petroleum sector, its long-term effects will depend on how businesses, regulators, and policymakers manage the transition for both workers and consumers.